Frequently Asked Questions

Simply upload your existing PDF waiver and our AI (powered by Google Gemini) automatically identifies and extracts all form fields, checkboxes, and signature lines. It preserves your exact legal language and layout. Most waivers are converted in under 30 seconds.

Not at all! If you can upload a file and click buttons, you can use AnyWaiver. Our drag-and-drop editor makes it easy to customize forms, and there's no code required. Most customers set up their first waiver in under 5 minutes.

Yes! That's exactly what AnyWaiver is designed for. Upload your existing PDF liability waiver and we'll convert it into a digital form automatically. You can also create waivers from scratch using our editor.

We offer a forever-free plan with 30 signatures per month. This lets you fully test AnyWaiver with real customers before deciding to upgrade. No credit card required to start.

You'll receive email notifications as you approach your limit. Once reached, new signatures will be blocked until the next billing cycle starts, or until you upgrade to a higher plan. Existing signed waivers remain accessible.

Absolutely. There are no contracts or cancellation fees. You can cancel your subscription at any time from your dashboard. You'll continue to have access until the end of your current billing period.

Yes, we offer a 14-day money-back guarantee on all paid plans. If you're not satisfied for any reason, contact us within 14 days of your purchase for a full refund.

Yes! When you choose annual billing, you save approximately 2 months compared to monthly billing. The discount is automatically applied at checkout.

Customers receive a link (via email, QR code, or direct URL) that opens the waiver on their phone or computer. They fill out the form fields and sign using our touch-friendly signature pad. The whole process typically takes 1-2 minutes.

Kiosk Mode is designed for front desk tablets. After each signature, the screen automatically refreshes and returns to a fresh waiver form, ready for the next customer. This eliminates the need to manually reset between signers.

Yes! You can add your logo, choose accent colors, and on paid plans, remove AnyWaiver branding entirely. The canvas editor lets you reorder fields, add rich text sections, and create a fully branded experience.

Yes, you can export individual waivers as PDFs or export your entire submission history to CSV/Excel. This is useful for insurance claims, compliance audits, or backup purposes.

Paid plans include 7-year data retention, meeting most legal requirements for liability documentation. Free plan data is retained for 30 days. You can also manually delete waivers at any time.

Yes. Electronic signatures are legally binding in the US (ESIGN Act), EU (eIDAS), and most countries worldwide. Each signature includes timestamp, IP address, and device information for audit purposes.

Absolutely. We use 256-bit AES encryption for all data, both at rest and in transit. Our infrastructure runs on SOC 2 Type II certified platforms (Supabase and Vercel), and we implement Row Level Security to ensure complete data isolation between customers.

You do. Your data belongs to you. You can export it at any time and request complete deletion. We never sell or share your data with third parties, and we don't use it for training AI models.

Email support is available on all plans at support@anywaiver.com. Paid plans receive priority response times. We also have a growing knowledge base with tutorials and guides.

AnyWaiver is designed to be self-service and intuitive. Most customers don't need training at all. However, if you need help getting started, our support team is happy to guide you through the setup process.

Absolutely! We love hearing from customers. Send feature requests to support@anywaiver.com. Many of our best features came directly from customer suggestions.